Privacy and Security Policy
Our company may collect personal data for various purposes. Below, it is specified how and why personal data is collected and how it is protected.
By filling out various forms and surveys on our membership or store, members provide personal information (such as name, surname, company information, phone number, address, or email address) which our store collects as part of its business operations.
From time to time, our company may send campaign information, new product details, and promotional offers to our customers and members. Members can choose whether or not to receive such information when they sign up, and can change their choice later through the account information section or by clicking the link in the notification email.
During the registration process on our website or via email, personal information sent by members will not be disclosed to third parties, except as specified in our 'User Agreement'.
To quickly identify and resolve system-related issues and service-related problems, our company records and uses members' IP addresses. IP addresses can also be used to generally identify users and gather comprehensive demographic information.
In addition to the purposes and scope specified in the 'Membership Agreement', our company may use the requested information for direct marketing by itself or by its partners. Personal information may also be used to contact the user when necessary. Information provided by users or obtained through store transactions can be used for various statistical evaluations, database creation, and market research, without revealing the identity of the users, as long as it is within the scope of the 'Membership Agreement'.
Our company strictly commits to keeping personal information confidential, treating it as a trade secret, and taking all necessary precautions to ensure its protection and prevent unauthorized access or disclosure.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our websites. Credit card information is never stored in our system.
When entering the transaction process, there are two things to pay attention to in order to ensure you are on a secure site: the padlock or key icon at the bottom of your browser, which indicates that you are on a secure site and all your information is encrypted. This information is only used according to your instructions during the sales process and is sent to the relevant bank via 128-bit SSL (Secure Sockets Layer) protocol. Once the card's availability is confirmed, shopping continues. Since card information is neither displayed nor stored by us, third parties cannot access this information under any circumstances.
Our company monitors credit card fraud to ensure the reliability of payment/billing/delivery address information provided by customers. Therefore, customers who place their first order on our website must first verify the accuracy of their financial and address/phone information. Verification may involve contacting the customer or their bank if necessary.
Only you can access and change the information you provided when signing up. By securely protecting your login information, others cannot access or change your information.
Internet shopping sites with customer service and contact information are increasingly preferred today. This way, you can get detailed information about any concerns and make more informed decisions about the reliability of the company providing online shopping services.
THIRD PARTY WEBSITES AND APPLICATIONS
Our company may provide links to other websites within our website. Our company does not assume any responsibility for the privacy practices or content of these sites accessed through these links. Advertisements published on our site are distributed to users through our advertising partners. This policy applies only to our store's use and does not cover third-party websites.
EXCEPTIONS
In the following limited cases, our company may disclose user information to third parties:
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Compliance with laws, regulations, and court orders issued by authorized legal authorities;
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To fulfill the requirements of the 'Membership Agreement' and other agreements signed with users;
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To conduct an investigation or inquiry by authorized administrative or judicial authorities;
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To protect the rights and security of users when necessary.
EMAIL SECURITY
When sending emails to our Customer Service regarding any order, never include your credit card number or password. Information in emails can be seen by third parties. Our company cannot guarantee the security of information sent via email under any circumstances.
For any questions or suggestions regarding our privacy policy, you can email us at [email protected]. You can also reach us through the following contact information:
Company Name: MEVAM TEXTILE SAN. VE TIC. LTD. ŞTİ
Address: 19 Mayıs Mah. Kavisli Sokak No:1/1B Kadıköy, İstanbul
Phone: 0216 3507982