Help
How can I become a member of
You can become a member by clicking the "Sign Up" button and filling in the required personal information and address details.
Do I have to pay any fees when I become a member?
No, there is no fee for membership.
What should I do if I forgot my password?
If you have previously registered on our site but forgot your password, click the "Forgot Password" button from the "login" section and enter your email address. You will receive an email to create a new password. Follow the instructions in the email to reset your password.
How can I place an order from
To place an order from our site, click the "Add to Cart" button for the product you want to purchase. Then, go to your cart and enter your personal information, address details, and payment method to complete your order.
Is shopping fromsafe?
The safety of our visitors' personal information is very important to us. Volanlı uses the highest security measures for the collection and storage of personal data. Your credit card information is securely transmitted to banks and is never stored by our company.
What payment methods can I use on the payment page?
You can make a payment from the payment page using one of the following methods: credit card, debit card, bank transfer, or EFT.
I can't add items to my cart, what should I do?
First, try using a different internet browser. You can try browsers like Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox, etc. If you still encounter the same issue after trying a different browser, try clearing your browser's cache and cookies and try again. If the problem persists, please contact us at [email protected].
How can I cancel my membership?
You can cancel your membership by sending an email to [email protected].
An error message appears on the screen when I create an order. How can I fix this?
In such a case, we recommend clearing your browser's cache and trying again. If the problem persists, please report the error to [email protected] via email.